There are a lot of companies who offer IT services out there and many of them want you to simply take a look at their services and then hire them. We do things a little bit differently however and want anyone interested in our services to know exactly what they're getting before they hire us. We also want to make sure all of our would-be clients know exactly what it is going to cost them.
One of the ways we do this is by offering a free network evaluation. Our technicians will go over your network with a fine tooth comb and determine exactly where it needs improvement, where it's good, and even what it doesn't need. We're not interested in selling our clients services that their businesses do not need but rather want to make sure that their network runs optimally with services that it needs. Once our technicians have finished looking over a network we will provide you with our findings and a quote.
While it might be tempting to hire an IT firm simply because you're a tough spot or because you should have done so long ago, doing so almost always results in services that you won't need and services that you need but are going to get. Should you have any questions regarding our networking services please do not hesitate to contact us so that we may be of assistance!
TH2 specializes in Orange County IT Support, Orange County IT Services and Orange County Computer Support.
Friday, September 21, 2012
Thursday, September 20, 2012
The Pros and Cons Of Remote IT Support
Though the technology surrounding remote IT support has advanced rapidly over the last two years and is continuing to do so, many companies still remain undecided in debate heatedly the topic of on-site versus remote IT support. While remote IT support won't be right for every company there are some advantages and disadvantages that business owners should be aware of.
First on the pro side of things is efficiency. Remote IT support is fantastic for making minor day-to-day issues a thing of the past and easy to fix. Whereas in years past employees would have to wait for someone from the IT department to address their computer issues, professionals can now take control of a desktop from any location and see exactly what the employee is seeing and then get to work fixing the problem.
Remote IT support is also extremely cost-effective. Hiring an IT firm to provide your business with remote IT support negates the need to hire an on-site technician or full-time employee. Business owners will also be freed from having to spend money on IT employees travel time as well. When a business hires a firm for remote IT support their paying solely for the support and nothing else which is good news for all businesses. Not surprisingly, remote IT support also allows those who work within a field to get directly on top of a problem and fix it faster than ever before.
When it comes to remote IT support there are a number of drawbacks for businesses to consider but perhaps none are more important than face-to-face contact. Many business owners are quick to adopt remote IT support simply because it saves them money but sometimes face-to-face contact and communication is much more effective than is phone or some form of online communication.
Hired IT professionals that work in an office/on-site will have intricate knowledge of the business they're a part of. This allows them to initiate very specific methods and idiosyncrasies that will make a businesses network run all the more smoothly. On-site IT professionals will also have immediate access to decision-makers in the event issues arise and can simply walk down the hall to talk to them, expressing issues and/or desires for network.
With such a strong focus on software these days many business owners often forget that there is some pretty complicated hardware working behind the scenes as well. When a business has an on-site IT professional working for them hardware issues can be addressed immediately whereas individuals and firms who offer remote IT services will have to send their next available technician out to address the issue. While some hardware issues can be addressed remotely, the vast majority must be dealt with on site and quickly to boot.
Whether or not a business needs or should utilize remote IT support will be determined by a business's budget, need, and desire to be cutting edge. Business owners of all sizes should contact a professional IT service for a consultation before the decision to hire one is ever made. Not only can a consultation provide business owners with pricing and a plan for their business but it will give them a good idea of the company they'll be working with as well.
TH2 specializes in Orange County IT Support, Orange County IT Services and Orange County Computer Support.
First on the pro side of things is efficiency. Remote IT support is fantastic for making minor day-to-day issues a thing of the past and easy to fix. Whereas in years past employees would have to wait for someone from the IT department to address their computer issues, professionals can now take control of a desktop from any location and see exactly what the employee is seeing and then get to work fixing the problem.
Remote IT support is also extremely cost-effective. Hiring an IT firm to provide your business with remote IT support negates the need to hire an on-site technician or full-time employee. Business owners will also be freed from having to spend money on IT employees travel time as well. When a business hires a firm for remote IT support their paying solely for the support and nothing else which is good news for all businesses. Not surprisingly, remote IT support also allows those who work within a field to get directly on top of a problem and fix it faster than ever before.
When it comes to remote IT support there are a number of drawbacks for businesses to consider but perhaps none are more important than face-to-face contact. Many business owners are quick to adopt remote IT support simply because it saves them money but sometimes face-to-face contact and communication is much more effective than is phone or some form of online communication.
Hired IT professionals that work in an office/on-site will have intricate knowledge of the business they're a part of. This allows them to initiate very specific methods and idiosyncrasies that will make a businesses network run all the more smoothly. On-site IT professionals will also have immediate access to decision-makers in the event issues arise and can simply walk down the hall to talk to them, expressing issues and/or desires for network.
With such a strong focus on software these days many business owners often forget that there is some pretty complicated hardware working behind the scenes as well. When a business has an on-site IT professional working for them hardware issues can be addressed immediately whereas individuals and firms who offer remote IT services will have to send their next available technician out to address the issue. While some hardware issues can be addressed remotely, the vast majority must be dealt with on site and quickly to boot.
Whether or not a business needs or should utilize remote IT support will be determined by a business's budget, need, and desire to be cutting edge. Business owners of all sizes should contact a professional IT service for a consultation before the decision to hire one is ever made. Not only can a consultation provide business owners with pricing and a plan for their business but it will give them a good idea of the company they'll be working with as well.
TH2 specializes in Orange County IT Support, Orange County IT Services and Orange County Computer Support.
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