New Services Continued

Last week, I posted about our new Hosted Exchange solution, and if you missed it, you can look HERE. To sum it up, we're offering a better solution that has higher availability than what we are able to offer on our own. In addition to that, I mentioned the flexibility of the service. No one has really asked what that means, but I figured I'd go ahead and talk about it anyway. It's a great question to ask, 'How can a hosted Exchange platform be flexible at all?' It's a good question because on it's own, hosted Exchange isn't any more or less flexible than an onsite implementation, or one hosted with someone else. Where the flexibility comes in is in regards to integration to other online services. The hosted Exchange accounts can and do integrate with several hosted offerings, these include SharePoint, Lync, Office Web Apps, Desktop Office Rights, and Project Online. There are some others that will be far less popular, like SQL database hosting, Azure, and Intune.

What this means to our customers is that if some of you want SharePoint later, we can integrate it into your current offering. That means one account, one console, one point of access, and one bill for all your collaboration and email services. What's more is we can add services on a per user basis. If you have 30 people, but only 10 will use SharePoint, we'll sign you up for 10 licences of SharePoint. The other users won't be presented with the option to access it or asked to upgrade. It's just business as usual for everyone else. The same goes for users that need additional mailbox space or advanced mailbox features like litigation hold or archiving. You can have a few users with these features and the rest of the office on the less expensive option. Finally, if you want to licence Office 2013 through us, we can offer that on a monthly basis as well! This allows your company a lot of flexibility in how to provide any and all services to whatever segments of your user base that you want, without having to deploy or maintain a SharePoint or Lync server for just a few users.

While these are great options, the truth is most of you probably won't really find a good reason to use them right away. That being said, why not sign up for a platform that is both cost competitive and offers these features on demand later down the line? These features aren't going anywhere, but your business is! When your growth finds your needs becoming more diverse, it's as easy as a call to us get that going.

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Should you have any questions regarding the services offered by TH2 Technologies please be sure to contact them for further information.

TH2 specializes in Orange County IT Support, Orange County IT Services and Orange County Computer Support.

Learning and Growing

Fun times at TH2 these past few weeks! We've partnered with Microsoft to offer an even better Hosted Exchange Solution, and we've moved most of our existing customers to the new solution. It's an exciting and affordable solution that offers better availability and compatibility with new features and even other services!

What's really interesting about cloud based Exchange servers is the price point is dropping so drastically it's often more cost effective to host even a small or medium business' mail in the cloud, even if the business already has an Exchange server on site! Let's take a quick look at why this is.

Costs and considerations of managing your own Exchange server:

• Basic Mailbox Management Costs (Time paid to techs to manage mail for your domain)
• Power and Cooling of servers
• Backups - even more costly if Off Site Backup is needed
• Troubleshooting Failures or Service Outages - Can sometimes include ticket costs to get Microsoft involved if the issue is severe enough.
• Yearly Certificate Costs - For secure Anywhere Access to your office Mail Server
• Spam and Virus Scanning and Filtering Service
• Hardware Updates and Maintenance - eventually hardware refresh
• Software Updates and Maintenance - This is Exchange updates and upgrades, including:
• Time to install service packs, updates, potential downtime for reboots
• Upgrading to latest version of Exchange when needed (Features, current system becoming unsupported, etc)
• Configuring and setting up new integrated services when your business grows
  

Costs and considerations of TH2's Hosted Exchange:

• Monthly Cost Per Mailbox
• Initial Project Cost of Migration (One-time fee)

As you can see, there are incredible benefits and potential for savings by letting TH2 manage your mail in the cloud for you. What is most appealing to many managers and CFO's when considering the service is the predictable cost of Hosted Exchange; because TH2 rolls the cost of everything into the monthly mailbox cost, there are no surprise fees or large bills due at renewal times.

So, think it over, and by all means, call us! Ask for Ricky (or email him, exchange@th2tech.com), he'd be happy to rant and rave about the stability and versatility of the service we're offering, and be candid with you about your business' needs and help you to see if Hosted Exchange with TH2 is the way to continue growing your business and bring enterprise class services to the small or medium business level!


Should you have any questions regarding the services offered by TH2 Technologies please be sure to contact them for further information.

TH2 specializes in Orange County IT Support, Orange County IT Services and Orange County Computer Support.

New Computer? Maintenance First!

As powerful as computers have become both desktops and laptops remain fragile machines that require a lot of tender loving care and maintenance over their lifetime. This maintenance and care go far beyond the simple dusting of a keyboard or the blowing out of events. To keep a desktop or laptop healthy and functioning at optimal levels there are number of things that need to be addressed.

As savvy as some persons might be computer maintenance, be it for a laptop or desktop, sometimes requires the experience and knowledge are professional. A professional will not only address all of the common issues that plague desktops and laptops during their lifetime by will be able to identify and correct issues that often go overlooked by the layperson.

Common Desktop And Laptop Maintenance Issues

• Spyware/Malware Removal
• Virus removal
• Hardware and software troubleshooting
• Drive installations
• RAM Installation
• Operating Systems: Installation & Repair

Should you be experiencing problems with your desktop or laptop to run out and purchase a new one, contact us first! We offer a wide variety of PC repair and support services.

TH2 specializes in Orange County Computer Repair, Orange County Computer Consulting, Orange County PC Repair, Orange County IT Services and Orange County Computer Support.

Trouble Dealing With Your ISP?

When a business has problems with its Internet Service Provider it can be a real hassle to reach any sort of suitable resolution. Communication problems between a business owner/manager and the representatives working at the ISP are usually abundant and frustrating for all parties involved. Moreover some ISPs use the fact that many business owners and managers aren't very tech savvy to their advantage when looking to dodge the issues and when giving out information.

No longer must business owners and managers deal with these headaches. TH2 Technologies can be hired to contact a business's ISP and handle all the troubleshooting and communication on behalf of the business that hires them. Some business owners and managers may be asking "why would I hire somebody to do this for me"? The answer is fairly simple. The staff at TH2 Technologies speaks the same language that the representatives at the ISP do which makes getting problems resolved easier than ever before. ISP representatives will be unable to "pull the wool" over the eyes of the experienced staff at TH2 Technologies and the two can work together quickly to resolve issues.

TH2 Technologies can help businesses with the following problems:

• Not getting the bandwidth a business is paying for.
• Packet loss which causes intermittent connections.
• The addition of new devices into networks.
• Modem upgrades.
• Port blocking.
• Bandwidth throttling.

Should you be a business manager/owner that had difficulties dealing with your ISP be sure to contact us so that we may be of assistance!

TH2 specializes in Orange County IT Support, Orange County IT Services, Orange County Computer Services, Orange County Network Support, and Orange County Computer Support.