Selecting IT Support Services That Are Right For Your Business

Business owners and managers that are considering outsourcing all of their IT needs to a company such as TH2 Technologies should remember to take their time and never hire any company without first doing their research. Of course speaking with a representative from any particular computer firm, reading reviews online, and even speaking with past and current clientele can give a business owner and/or manager a good idea as to how company operates. More importantly however  investigating and researching a company can help a business owner/manager determine whether or not that company's Orange County IT support services are right for their company.

There are a large number of very different IT support firms all over Orange County and to a large degree, Southern California. Not all of these companies offer services as comprehensive as TH2 Technologies nor do all of them customize their services to meet the very specific needs of individual businesses. The last thing a business owner or manager wants to do is pay for computer or IT support services that give too much or too little to their company. There are fewer things worse in business than paying for something and not getting enough or paying for more than you actually need. To learn more about the Orange County IT support services offered by TH2 Technologies click here.

TH two technologies strives to and prides itself on offering small and midsize businesses customized IT support services. These types of services ensure that business gets exactly what they need, when they need it, and without all the hassles that come along with employing an in-house IT support staff. If you're interested in hiring an IT support firm that monitors your business round-the-clock and can fix issues and implement upgrades and changes with minimal, if any, downtime and consider contacting TH2 Technologies for a free quote.

TH2 Technologies specializes in the following:

Orange County IT Support and Orange County Computer Consulting

TH2 Technologies
23591 El Toro Rd. #255
Lake Forest CA 92630
Phone: 949.235.8742
FAX: 949.215.6051
Email: sales@th2tech.com

Rolling Blackouts in OC

Hello All,

Some of you may be aware that the power situation in southern California is tight this summer. So tight that the ISO (aka CalSO) is letting customers know that rolling blackouts are a possibility. The ISO says that it’s unlikely that it will come to rolling blackouts, but we maintain that most people can’t bet their business on it. Rolling blackouts and hard power cycles are potentially damaging to networking equipment and servers. The issue with rolling blackouts is that when the power is restored to a particular area, everything in that area begins catching up immediately. For example, when all the A/C units have been off in an area for a rolling blackout, it’s likely that they will all kick on almost immediately when they get power again, trying to catch up for the temperature increase during the blackout. The same applies for many servers, switches, UPS, routers, and user’s desktop machines. This sudden increased demand for power can cause power surges. BIG ones. Power surges can toast routers and switches and damage components in servers.

TH2 would like to help. One quick and cheap way of protecting yourself is to buy decent surge protectors for networking equipment in your office. Trip-Light has a great site to help you select appropriate devices, and they are a trusted manufacturer of network protection equipment. The switches, routers, modem, and servers you have should all be protected. Look for surge protectors with a high joule rating. This denotes how much power a surge protector can absorb without failing. Obviously, the higher the better!

All UPS have built in surge protectors and also provide battery power to devices for a short time in the event of a power outage. This can help protect networking equipment and also get your business back up and running in the event of a rolling blackout. The only issue with an UPS is getting the right size and making sure to balance loads across different devices. TH2 can help pick and install the proper UPS for your business.

Finally, sign up for Flex Alerts. Flex Alerts will send out messages when the grid is approaching capacity, allowing the users of that grid to take action before power companies are forced into rolling blackouts. The more people who are signed up for Flex Alerts the better! Get your friends and associates signed up too. When you receive a flex alert, the idea is for people to try hard to cut excess power usage by turning off lights and not running appliances for a while. Here is the Flex Alerts site: http://www.flexalert.org/

Naturally, we are more than willing to come in and do a power audit on your site for you. Ideally, we can replace old power hungry equipment with newer, more efficient hardware. Eventually power savings (along with long term cooling savings, maintenance, up-time, and the higher productivity afforded by newer hardware) can often times make up a portion or all of the upfront costs of new hardware and installation. 

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Should you have any questions regarding the services offered by TH2 Technologies please be sure to contact them for further information.

TH2 specializes in Orange County IT Support, Orange County IT Services and Orange County Computer Support.

Hosted Exchange Compliance for Enterprises

One of several questions enterprise or medical clients ask me often is if our Hosted Exchange solution meets a certain compliance standard. With the move to a new Hosted Platform, accompanied by the data centers those servers are in, we now comply with several standards.

• ISO27001
• Data Processing Agreement
• HIPAA Business Associate Agreement (HIPAA BAA)
• Federal Information Security Management Act (FISMA)
• Family Educational Rights and Privacy Act (FERPA)

The two we're questioned about the most are ISO27001 and HIPAA compliance. It's especially important to medical and credit-card processing organizations to comply to the standards set forth for businesses in those fields. We are always very excited to let potential customers know that we do, and if we host your email, compliance is something you no longer have to worry about.

A good follow up question for any email hosting organization you're considering hosting with is what assurances they can give that they will maintain their compliance standards. This is something often overlooked by someone looking into a hosting option. Because our solution is supported by Microsoft, we can offer more solid compliance assurances than most people. As long as Microsoft's solution maintains compliance, ours will as well. Because Microsoft is such a massive company with world wide deployments that require compliance standards, we are 100% confident in our compliance being maintained. This confidence is also yours to inherit when choosing TH2 as your hosted email provider.

We know every business is different, and with compliance being as complex and vast as it is, we are more than happy to address you specific needs as a business. Getting in touch with us is easy, just email exchange@th2tech.com to get to me, Ricky. I'll work with you to ensure your business meets or exceeds the requirements for security, integrity, and retention requirements to put your email worries behind you.

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Should you have any questions regarding the services offered by TH2 Technologies please be sure to contact them for further information.

TH2 specializes in Orange County IT Support, Orange County IT Services and Orange County Computer Support.

Disk Reformatting and Data Recovery

Disk formatting and data recovery are scary words to hear. Data... it can be stored on the smallest of devices like memory cards, it can be transferred from one device to another, like from your PC to your flash drive etc. Easy to store, easy to remove and unfortunately easy to lose. But do we really lose data even when we format a disk whether it be intentionally or unintentionally? What happens when we format a disk? What happens to the data? Basically, when we format a disk, all data stored on it is erased by the operating system. When we say “erase” we are actually talking about wiping the “address tables”, not the data stored on it. So you can think of it this way: just because you can't see it on the computer screen, it doesn't mean it's not there.

Once you format your disk and assign a new address table to it, what happens is that the new address table tells your system that more storage is now available. If you accidentally formatted your disk and you need data recovery, then you need to reformat your disk so your data becomes visible again.

How To Reformat A Disk For Data Recovery

Now that we know data recovery means bringing the stored information back to its original address table, the question is how to fetch the old data to bring it back to its original address table. When you look for information on the internet about this topic you will see many different suggestions and options. Not all information you read online is reliable. Especially, if we are talking about really important data, one little mistake can result in overwriting it forever. Like saving new data on a formatted disk. You will need well designed software to guide you through the process to perform this job and the best way to do it is to always contact an IT support company and get professional help from the experts.

There might be different types of files saved on your disk and you might not be able to find the exact location of certain files without the proper knowledge. In the end, when you have the chance to recover what you need, you can risk losing it by doing something wrong. There are different levels of disk formatting, and as a result there are different levels of data recovery. What we usually perform in most cases is something that we call “low level formatting”. To recover data from this you might simply need “format recovery” but depending on the results you get, you might find out that the corruption is more serious than you thought. In which case you would need an “advanced recovery”. This is why you need to consult a data recovery expert to perform the job for you so you can recover your data with the least amount of damage.

TH2 specializes in data protection, Orange County IT company and San Diego IT services.

Computer Services You Can Rely On

With so many computer and networking services available for small and midsize businesses to take advantage of it can be hard to ascertain which ones are worthy of hire and which ones are right for you and your company. If you're the type of business owner or manager who not only wants to save money but hire a friendly, efficient, and reputable service that focuses heavily on customer service and unparalleled support then TH2 Technologies is the company for you.

TH2 Technologies isn't content in just providing a solid computer support service as it also seeks and strives to ensure 100% customer satisfaction 100% of the time. Don't take our word for it however and take a look at the video below which features TH2 Technologies owner Jeff White!

Should you have any questions regarding the services offered by TH2 Technologies please be sure to contact them for further information.

TH2 specializes in Orange County IT Support, Orange County IT Services and Orange County Computer Support.

New Services Continued

Last week, I posted about our new Hosted Exchange solution, and if you missed it, you can look HERE. To sum it up, we're offering a better solution that has higher availability than what we are able to offer on our own. In addition to that, I mentioned the flexibility of the service. No one has really asked what that means, but I figured I'd go ahead and talk about it anyway. It's a great question to ask, 'How can a hosted Exchange platform be flexible at all?' It's a good question because on it's own, hosted Exchange isn't any more or less flexible than an onsite implementation, or one hosted with someone else. Where the flexibility comes in is in regards to integration to other online services. The hosted Exchange accounts can and do integrate with several hosted offerings, these include SharePoint, Lync, Office Web Apps, Desktop Office Rights, and Project Online. There are some others that will be far less popular, like SQL database hosting, Azure, and Intune.

What this means to our customers is that if some of you want SharePoint later, we can integrate it into your current offering. That means one account, one console, one point of access, and one bill for all your collaboration and email services. What's more is we can add services on a per user basis. If you have 30 people, but only 10 will use SharePoint, we'll sign you up for 10 licences of SharePoint. The other users won't be presented with the option to access it or asked to upgrade. It's just business as usual for everyone else. The same goes for users that need additional mailbox space or advanced mailbox features like litigation hold or archiving. You can have a few users with these features and the rest of the office on the less expensive option. Finally, if you want to licence Office 2013 through us, we can offer that on a monthly basis as well! This allows your company a lot of flexibility in how to provide any and all services to whatever segments of your user base that you want, without having to deploy or maintain a SharePoint or Lync server for just a few users.

While these are great options, the truth is most of you probably won't really find a good reason to use them right away. That being said, why not sign up for a platform that is both cost competitive and offers these features on demand later down the line? These features aren't going anywhere, but your business is! When your growth finds your needs becoming more diverse, it's as easy as a call to us get that going.

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Should you have any questions regarding the services offered by TH2 Technologies please be sure to contact them for further information.

TH2 specializes in Orange County IT Support, Orange County IT Services and Orange County Computer Support.

Learning and Growing

Fun times at TH2 these past few weeks! We've partnered with Microsoft to offer an even better Hosted Exchange Solution, and we've moved most of our existing customers to the new solution. It's an exciting and affordable solution that offers better availability and compatibility with new features and even other services!

What's really interesting about cloud based Exchange servers is the price point is dropping so drastically it's often more cost effective to host even a small or medium business' mail in the cloud, even if the business already has an Exchange server on site! Let's take a quick look at why this is.

Costs and considerations of managing your own Exchange server:

• Basic Mailbox Management Costs (Time paid to techs to manage mail for your domain)
• Power and Cooling of servers
• Backups - even more costly if Off Site Backup is needed
• Troubleshooting Failures or Service Outages - Can sometimes include ticket costs to get Microsoft involved if the issue is severe enough.
• Yearly Certificate Costs - For secure Anywhere Access to your office Mail Server
• Spam and Virus Scanning and Filtering Service
• Hardware Updates and Maintenance - eventually hardware refresh
• Software Updates and Maintenance - This is Exchange updates and upgrades, including:
• Time to install service packs, updates, potential downtime for reboots
• Upgrading to latest version of Exchange when needed (Features, current system becoming unsupported, etc)
• Configuring and setting up new integrated services when your business grows
  

Costs and considerations of TH2's Hosted Exchange:

• Monthly Cost Per Mailbox
• Initial Project Cost of Migration (One-time fee)

As you can see, there are incredible benefits and potential for savings by letting TH2 manage your mail in the cloud for you. What is most appealing to many managers and CFO's when considering the service is the predictable cost of Hosted Exchange; because TH2 rolls the cost of everything into the monthly mailbox cost, there are no surprise fees or large bills due at renewal times.

So, think it over, and by all means, call us! Ask for Ricky (or email him, exchange@th2tech.com), he'd be happy to rant and rave about the stability and versatility of the service we're offering, and be candid with you about your business' needs and help you to see if Hosted Exchange with TH2 is the way to continue growing your business and bring enterprise class services to the small or medium business level!


Should you have any questions regarding the services offered by TH2 Technologies please be sure to contact them for further information.

TH2 specializes in Orange County IT Support, Orange County IT Services and Orange County Computer Support.

Computer And Network Infections

Since their inception spyware, Malware, and viruses have plagued both the private computer user and businesses with a myriad of different problems. Everything ranging from the more benign slowing of the computer to the far more dangerous data theft and remote access issues, computer infections can be a liability for businesses of any size. Moreover these things can be difficult to remove even for experienced savvy computer users.

The good news for business owners is that spyware, Malware, and virus removal needn't be something that causes stress nor worry. Hiring a reliable and reputable computer support firm to remove computer and network infections has become both affordable and extremely easy. The talented staff at TH2 Technologies can not only remove troublesome PC and network infections but can help prevent future infections as well. It might be tempting to have in-house IT personnel attempt to tackle the more difficult infections however this can result in costly overtime as well as other hassles.

Should you have any questions regarding computer and network infections, the dangers they pose, or like to hire someone to get rid of those problems for you please be sure to contact us so that we may be of assistance.

TH2 specializes in Orange County IT Support, Orange County IT Services, Orange County Spyware Removal, Orange County Virus Removal, and Orange County Computer Support.

How To Save Data From A Wet Hard Drive

One of our worst nightmares... spilling something on the computer or lap top especially when we have extremely important or personal data saved in it. Life just happens, and so do accidents. If you ever find yourself in this situation do not panic (well maybe a little) because there is help.

First thing's first and it is the most important step, so you need to act fast. Power your device down and make sure you wipe the outer surface as fast and carefully as you can before more fluid finds its way into the depths of your computer. If you keep a good absorbing cloth nearby at all times, you will have better chances of soaking up most of the water before too much damage is done. However, if you are not home, and you have nothing handy near you, then at least try to get to a paper towel or napkin as fast as you can. When you are not a computer expert you can never tell how much water went into the hard drive and how much dust had been there before the accident. That is why you need to be careful when you are trying to dry your hard drive on your own. But if you will take it to a specialist it is better to keep it in a sealed container and take it to a specialist that way.

If you can not take it to a specialist do not attempt to turn your computer back on because you will never know how much water is inside and if you try to do that, chances are you will cause a shortage and your computer's future might be at risk. Just let it dry for a while. After this, things get a little harder. You will need to remove the drive and have a specialist investigate the damage. If you do not know how to remove the drive, then you will need to take the whole thing to a specialist and let them do it for you. The first thing the specialist will look at will be the shortage.

If you don't have the option to take your computer to a specialist, one thing you can do is to hook up your drive to an old computer you have at home. Many of us have old ones lying around. You just need to make sure that the old computer is safe and has no electrical problems. If you can turn it on, and it starts with no problems, your first action should be copying all data from the drive onto a safe device like a flash drive or an external hard drive. This will save your important files even if the drive gives you problems in the future. Knowing that you have a back up is definitely a sigh of relief.

TH2 specializes in Orange County IT services, Orange County IT Consulting and San Diego IT Consulting.

Delivering A Service, Buliding Relationships

Business owners and business managers often hire outsourced IT and networking services solely based on price. While the cost of any service should always be factor into the decision to hire or not hire any specific firm, there a lot of other things to consider as well. More often than not you get what you pay for and sometimes even when a business owner/manager gets what he/she is paying for there is still something missing from the service.

Here at TH2 Technologies we do things a little bit differently than other orange county IT support and networking services. While we certainly strive to keep the costs associated with our services competitive and as low as possible we also strive to offer services that are far more reliable and efficient than those offered by our competitors. In addition to this and perhaps more importantly we place a heavy emphasis and focus on customer service. We want all of our clients to be satisfied 100% of the time with all aspects of our services. We make it our goal to not just deliver a service to a business in need but to build relationships with businesses as well.

Should you be a business owner/manager looking for a reliable and affordable networking or IT support service then look no further than TH2 Technologies. Of course should you have any questions regarding our services please be sure to contact us that we may be of assistance.

TH2 specializes in Orange County IT Support, Orange County IT Services and Orange County Computer Support.

Modern Spyware

With a very few rare exceptions most computers and even networks have spyware lurking on them somewhere. Further creating a problem is the fact that most people, even professionals, maybe unaware that the spyware is there. This is because a lot of modern spyware now gets downloaded simply by visiting a website. Whereas it used to be that spyware could only be contracted by downloading a program loaded with it or opening a suspicious e-mail attachment, these days the unscrupulous individuals who devise these applications have found a way to work under the radar so to speak.

In many cases modern spyware is programmed into specific websites which when visited by an individual are downloaded silently in the background while the user browses through the website. Unbeknownst to the individual visiting an infected website not only does their computer become infected with spyware but if they are part of a large network the network can become infected as well.

Even more frustrating and frightening is that this type of spyware no longer functions as solely an executable file or file designed to coax an individual into opening it. Instead modern infections now mimic DLL files and infected them so that they begin functioning just as soon as a PC has been booted up. This can make removing them extremely difficult for even the most adept computer professional. Whereas in years past professionals and lay persons could boot their computers into safe mode to rid themselves of spyware infections modern spyware programs sometimes prevent that from happening as well.

While some individuals and business owners may not care how or why spyware functions the way it does they should take note of the dangers that these modern types of spyware pose. While individuals don't have as much at stake as business owners any private data or sensitive material can easily be viewed and/or copied by outsiders once certain types of spyware have been introduced to a computer or network. This type of scenario is a complete nightmare for businesses and can lead to loss of productivity, lawsuits, data loss, among other things.

In order for businesses and individuals to avoid the many problems that modern spyware carries with it its a good idea to work with some sort of professional networking or IT consulting firm. While there are certainly many tech savvy individuals and business persons out there, computer professionals have the experience and the tools necessary to rid individual computers and networks of not only the spyware but the secondary and tertiary problems/infections as well.

Even the most secure networks and computers running state-of-the-art firewalls and anti-spyware software are going to get infected at some point and on a fairly regular basis. To stay one step ahead of the game business owners, individuals and computer professionals need to work hard in order to understand how modern spyware works and what the consequences of becoming infected with it mean.

TH2 specializes in Orange County computer services, Orange County IT Consulting and Orange County virus removal.

Keeping Business Networks Safe

Network security compromises are commonplace in the modern world. Furthermore any business who operates off of and relies on a network to operate is constantly at risk. Sometimes it's a disgruntled employee, other times it's a customer, but most the time security compromises and business networks happen as a result of hacker activity. These individuals spend considerable hours figuring out how to compromise and businesses network in order to obtain client and employee information, credit card information, and even sensitive data. While there are certainly some business owners that ignore the problem and hope for the best there also a great deal many business owners who feel helpless and as though there is no way to protect their business or their network from such unscrupulous individuals.

Creating a secure network can be a daunting task especially for small businesses who operate on very limited budgets however it is an impossible. By both finding a reputable IT service firm and by keeping expectations realistic even the smallest businesses can obtain and maintain a secure network free from hackers, Malware, spyware, and viruses.

There are essentially three things that all business owners must keep in mind and be aware of. The first is that their employees are both their biggest risk and their biggest asset. In many cases where a businesses network is compromised the culprit turns out to be a bitter employee sitting quietly in their office working on an ominous plots to bring their employers operations to a sudden halt. Other times when an employee is involved a network is compromised due to carelessness or a simple mistake.

Some employees may open an e-mail with a strange attachment or even visit websites which appear innocent and useful but in fact are quite the opposite. Business owners can avoid many of these problems by educating their employees and making them aware of the risks that come along with both illegal network compromising activity and the detrimental effects of being careless online.

There is no and probably will never be a be-all and end-all solution that keeps networks safe from any problems. The only true way to keep a network free from security issues is to take it off-line which is impractical and itself can bring a businesses operations to a standstill. Business owners need to be aware that 85% of spam e-mail contains links to malicious websites or files in that well over 75% of websites are actually compromised legitimate websites. Instituting a fair use policy for its employees and enforcing it with regularity is a good effective way of staving off the issues that can arise as a result of poorly monitored network usage.

Lastly there are several things that business owners and managers can do to make their networks remain secure for longer and stave off some of the larger and more problematic issues. Working closely with their IT teams are in IT firm, business owners should institute something that sees passwords change on a regular basis. Passwords are often the first target of hackers and individuals with less than savory intentions so it's best to change them and change them often. Including antivirus software on all workstations and servers is another important item that should be on the list of all business owners wary of security problems. Keeping them up-to-date is also a good idea. In addition to these things business owners should make sure that the company utilizes strong firewalls along with antivirus and spam filters for all their e-mail applications.

Again there's no way to make a network immune to security problems but by following the aforementioned tips a business owner/manager and their IT teams can reduce the number of issues along with the severity of them to a very large degree.

TH2 specializes in Orange County IT services, Orange County IT company and San Diego IT Services.

Off Site Data Protection Services: Of Great Importance To Businesses

Many businesses, regardless of size, spend a great deal of time debating whether or not to utilize off-site data protection services. Like life, nothing in business is perfect and businesses can expect plenty of problems from their networks and computers as time goes on. While most computer network issues can be fixed relatively quickly, data loss is far more detrimental to a business than any other type of computer problem. Not only does the company's network house its own information but it stores information on employee's, finances, programs, and of course customers. Losing any of this type of data can result in decreased productivity, loss of clientele, and plenty of downtime.

While some businesses may remain apprehensive about utilizing off-site data protection services the truth is that those that don't are essentially playing with fire. Not only that but it's only a matter of time before they get burned or the fire rages out of control. Once important data has been lost or damaged on on in house servers it can be expensive and sometimes impossible to retrieve. By utilizing off-site data protection services not only is in-house data protected by outside services but the company's data is stored off site as well and can be restored as needed.

There are those business owners who've weighed the risk of storing all company data on site and who remain steadfast in their desire to keep the status quo. In most circumstances these business owners believe that off-site data protection services are a waste of time simply because they may never need it. While it is true that business may never need to restore lost data from an off-site location chances are very high that they will at some point. Even in the rare instance where a business never utilizes their backed up off-site data, paying for such a service gives peace of mind to business owners, negating the need to ever have to worry about losing any important data. It essentially boils down to the old quote from Franz Kafka that says "“Better to have, and not need, than to need, and not have.”

There is also a group of business owners who resist off-site data protection services simply because they believe that paying someone else to back up their data is a waste of time and that it can be done in-house by employees or themselves. While it's true that data can be backed up in house and employees can handle the task, a business will not get the additional protection that off-site data services provide. Not only is data backed up but it can be encrypted for safekeeping as well. Keeping businesses data safe from hackers and other potentially unscrupulous individuals should be enough to convince business owners in this group to employ a backup service.

In this day and age no data is safe, be it from hackers or from failing hardware and business owners would do well to remember that their data is essentially their businesses lifeblood in electronic form.

Any business owner who aims to be successful must consider some type of off-site data protection services lest they be faced with a possible disaster at some point in the future.
TH2 specializes in Orange County IT Support, Orange County IT Services and Orange County data protection.

O365 now at TH2

We have a lot of exciting things going on here at TH2 as of late, and we’ve been very busy getting it all ready for our users! We’ve upgraded our own Hosted Exchange offering and are in the process of moving our own accounts over to it. We are confident that we can provide a more seamless cutover to Hosted Exchange than ever before as well as being able to say that our uptimes are going to be better than ever. Also, you can be surer that your messages are recoverable in the event of a catastrophic event because of geo-redundancy that we now have as well. We are now also capable of hosting several other services for you as well, including SharePoint, SQL, Office (Web Version), and Lync! All the services have the ability to integrate into your Hosted Exchange account, so it’s a single sign-on for all the services. We are very excited to start migrating users to the new infrastructure, and sign new clients up. We’re sure you won’t be disappointed. It’s just one more way TH2 is working to remove your technology headaches.

Existing users will have a planed migration soon, so if you're already on TH2's Hosted Exchange solution, you'll be some of the first to reep the benifits of the new offering!

TH2 specializes in Orange County IT Support, Orange County IT Services and Orange County Computer Support.

Hiring IT Professionals - Free Network Evaluation

There are a lot of companies who offer IT services out there and many of them want you to simply take a look at their services and then hire them. We do things a little bit differently however and want anyone interested in our services to know exactly what they're getting before they hire us. We also want to make sure all of our would-be clients know exactly what it is going to cost them.

One of the ways we do this is by offering a free network evaluation. Our technicians will go over your network with a fine tooth comb and determine exactly where it needs improvement, where it's good, and even what it doesn't need. We're not interested in selling our clients services that their businesses do not need but rather want to make sure that their network runs optimally with services that it needs. Once our technicians have finished looking over a network we will provide you with our findings and a quote.

While it might be tempting to hire an IT firm simply because you're a tough spot or because you should have done so long ago, doing so almost always results in services that you won't need and services that you need but are going to get. Should you have any questions regarding our networking services please do not hesitate to contact us so that we may be of assistance!

TH2 specializes in Orange County IT Support, Orange County IT Services and Orange County Computer Support.

The Pros and Cons Of Remote IT Support

Though the technology surrounding remote IT support has advanced rapidly over the last two years and is continuing to do so, many companies still remain undecided in debate heatedly the topic of on-site versus remote IT support. While remote IT support won't be right for every company there are some advantages and disadvantages that business owners should be aware of.

First on the pro side of things is efficiency. Remote IT support is fantastic for making minor day-to-day issues a thing of the past and easy to fix. Whereas in years past employees would have to wait for someone from the IT department to address their computer issues, professionals can now take control of a desktop from any location and see exactly what the employee is seeing and then get to work fixing the problem.

Remote IT support is also extremely cost-effective. Hiring an IT firm to provide your business with remote IT support negates the need to hire an on-site technician or full-time employee. Business owners will also be freed from having to spend money on IT employees travel time as well. When a business hires a firm for remote IT support their paying solely for the support and nothing else which is good news for all businesses. Not surprisingly, remote IT support also allows those who work within a field to get directly on top of a problem and fix it faster than ever before.

When it comes to remote IT support there are a number of drawbacks for businesses to consider but perhaps none are more important than face-to-face contact. Many business owners are quick to adopt remote IT support simply because it saves them money but sometimes face-to-face contact and communication is much more effective than is phone or some form of online communication.

Hired IT professionals that work in an office/on-site will have intricate knowledge of the business they're a part of. This allows them to initiate very specific methods and idiosyncrasies that will make a businesses network run all the more smoothly. On-site IT professionals will also have immediate access to decision-makers in the event issues arise and can simply walk down the hall to talk to them, expressing issues and/or desires for network.

With such a strong focus on software these days many business owners often forget that there is some pretty complicated hardware working behind the scenes as well. When a business has an on-site IT professional working for them hardware issues can be addressed immediately whereas individuals and firms who offer remote IT services will have to send their next available technician out to address the issue. While some hardware issues can be addressed remotely, the vast majority must be dealt with on site and quickly to boot.

Whether or not a business needs or should utilize remote IT support will be determined by a business's budget, need, and desire to be cutting edge. Business owners of all sizes should contact a professional IT service for a consultation before the decision to hire one is ever made. Not only can a consultation provide business owners with pricing and a plan for their business but it will give them a good idea of the company they'll be working with as well.

TH2 specializes in Orange County IT Support, Orange County IT Services and Orange County Computer Support.

Cloud Services: Saving Companies And Their Data

There's a lot at stake and a lot of potential loss when a company's network and even its individual computers go down or malfunction in some manner. The amount of data lost on an employee's computer is bad enough but when data is lost because hard drives crash on servers a business must begin making difficult and quick choices and they sometimes even go out of business as a result.

In response to business data loss, many computer firms have begun offering cloud services. No doubt you've heard of cloud computing at some point within the last couple of years though you may not know much about it. Essentially and in a nutshell cloud computing allows individuals and businesses to store data off-site on somebody else's servers in order to protect, backup, and restore data when it is needed. Some of the businesses that utilize cloud services for data storage may keep the same data on site as well but many who utilize such services reduce IT costs tremendously by hosting all data on off-site location and even reduce the number of servers that must be used and kept running in-house.

Should the unthinkable happen and a business experience computer/network issues, once those have been resolved, cloud services can be utilized to restore both company and employee data across the board in a relatively short period of time. In this way cloud services actually save businesses quite a bit of money as one stroke of bad luck can cost a business without cloud services an unimaginable sum of money to fix.

While cloud services have only recently become available to businesses, prices have continued to fall which has allowed businesses of the medium and smaller sizes to protect their data and even reduce IT operating costs. Furthermore the majority of companies offering such services usually allow their clientele to customize a service package that meets both the business and budgetary demands. If you own a business and have not yet taken advantage of some type of cloud service do so now.

TH2 specializes in Orange County IT Support, Orange County IT Services and Orange County Computer Support.

Orange County Data Recovery

Orange County Data Recovery

If you are a business with 5 or more computers experiencing TECHNOLOGY HEADACHES - like technicians who are unresponsive and never seem to fix things right the first time - then it's time to give us a try. We offer a 100% fix-it-right guarantee and also guarantee we'll respond to you within 60 minutes or less. In most cases, we'll be on site or offer remote help within 2 hours.

Orange County Data Recovery

• 24/7 Monitoring
• Continuous and/or Off-site Data Protection
• Off-Site/Remote Troubleshooting
• Network Security/Remote Access
• PC/Desktop & Laptop Repair
• Web Design & SEO
• Operating System Repair
• Virus/Spyware
• Cable, DSL, T1, VOIP

Free Orange County IT Consultation Call 949.235.8742

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Anti-Spyware Benefits And The Importance of Spyware Removal Software

Everyday you hear of someone losing information on their computers and of identity theft. If you own your own business, it might be even more destructive than that.
In today’s world almost every business and private individual, store vast amounts of information on their computers.

When you learn that someone may be trying to steal your information, it makes you want to strike back. Not physically of course, but to put a stop to it on your own computer and protect yourself. Anti-Spyware Removal Software will do just that if for no other reason than your peace of mind.
You’ll recognize when someone is trying to crash into your computers, and the software will prevent that from happening.

Suppose you have a list of all your new customers. If an unscrupulous individual searches for the information, and finds how much you have charged that customer and all of the intricate information, they can then steal the customer from you by undercutting your pricing. Or they could give your customers false information regarding you and your business. Trying to charge the individual with a crime is almost impossible, but there are other ways for you to protect yourself. And again, Anti-Spyware Removal Software will be your answer to them.

You will stop them in their tracks.

There may be other ways that you can use the Anti-Spyware Benefits as well. There are those individuals who delight in causing you difficulties and they’ll do everything they can think of to get even. You may not even be aware that it is happening until it is too late, and the damage has been done.

When you run the Anti-Spyware software on your computer it not only controls your computer security, but it protects the cleanliness of the entire system. Worms will not have a chance to do their dirty work. The Benefits continue to give you high-speed applications and will avoid system crashes.
Your computers will have more stability and you and your employees will be more efficient in all your daily work. A happy employee is a more proficient employee.

As you’re searching for an honest, and effective anti-spyware software make sure you purchase a genuine one. There are many fake anti-spyware that will do nothing to help you, and may even destroy the information you’re trying to protect. Don’t install any software that offers free anti-spyware. A genuine company will not give their products away, and if they offer it as an incentive to buy, check their references before you buy.

TH2 specializes in Orange County IT Support, Orange County IT Services and Orange County Computer Support.

Computing The Future: Mobile Vs. Traditional

The personal computer has evolved greatly over last three decades. In the early 80s we had the Commodore 64 and Apple IIe. By the time the 90s rolled around we had Windows and Linux driven personal PCs. By the end of the 90s personal computers took on a whole new role within the home and transformed into entertainment centers that were just as important and frequently used as television sets.

Over the course of the last decade and in the first years of this one many have been quick to write the personal computer off and call it a thing of the past. Many so-called experts have predicted the death of the desktop and laptop several times over the last 10 or 12 years. Of course following each prediction the home computer undergoes another metamorphosis and gives people, families, and businesses more reasons to continue using them.

While these experts continue to tout portable machines as the future of both personal and business computing the truth is that both desktops and to lesser extent laptops will continue to thrive. Desktop and laptop machines will continue to thrive in both homes and businesses because of their computing power, their storage capacity, and they're open ended systems that allow for upgrades both software and hardware wise. While portable devices continue to grow in popularity there is no end in sight to the desktop and laptops we love using at home and at work.

Should you have any questions about your desktop or laptop via for personal or business use please be sure to contact us so that we may be of assistance!

TH2 specializes in

Orange County IT Support, Orange County Computer Services and Orange County Computer Support.