Wednesday, April 17, 2013

New Computer? Maintenance First!

As powerful as computers have become both desktops and laptops remain fragile machines that require a lot of tender loving care and maintenance over their lifetime. This maintenance and care go far beyond the simple dusting of a keyboard or the blowing out of events. To keep a desktop or laptop healthy and functioning at optimal levels there are number of things that need to be addressed.

As savvy as some persons might be computer maintenance, be it for a laptop or desktop, sometimes requires the experience and knowledge are professional. A professional will not only address all of the common issues that plague desktops and laptops during their lifetime by will be able to identify and correct issues that often go overlooked by the layperson.

Common Desktop And Laptop Maintenance Issues
  • Spyware/Malware Removal
  • Virus removal
  • Hardware and software troubleshooting
  • Drive installations
  • RAM Installation
  • Operating Systems: Installation & Repair
Should you be experiencing problems with your desktop or laptop to run out and purchase a new one, contact us first! We offer a wide variety of PC repair and support services.

TH2 specializes in Orange County Computer Repair, Orange County Computer Consulting, Orange County PC Repair, Orange County IT Services and Orange County Computer Support.

Friday, April 5, 2013

Trouble Dealing With Your ISP?

When a business has problems with its Internet Service Provider it can be a real hassle to reach any sort of suitable resolution. Communication problems between a business owner/manager and the representatives working at the ISP are usually abundant and frustrating for all parties involved. Moreover some ISPs use the fact that many business owners and managers aren't very tech savvy to their advantage when looking to dodge the issues and when giving out information.

No longer must business owners and managers deal with these headaches. TH2 Technologies can be hired to contact a business's ISP and handle all the troubleshooting and communication on behalf of the business that hires them. Some business owners and managers may be asking "why would I hire somebody to do this for me"? The answer is fairly simple. The staff at TH2 Technologies speaks the same language that the representatives at the ISP do which makes getting problems resolved easier than ever before. ISP representatives will be unable to "pull the wool" over the eyes of the experienced staff at TH2 Technologies and the two can work together quickly to resolve issues.

TH2 Technologies can help businesses with the following problems:
  • Not getting the bandwidth a business is paying for.
  • Packet loss which causes intermittent connections.
  • The addition of new devices into networks.
  • Modem upgrades.
  • Port blocking.
  • Bandwidth throttling.
Should you be a business manager/owner that had difficulties dealing with your ISP be sure to contact us so that we may be of assistance!

TH2 specializes in Orange County IT Support, Orange County IT Services, Orange County Computer Services, Orange County Network Support, and Orange County Computer Support.

Friday, March 22, 2013

Computer And Network Infections

Since their inception spyware, Malware, and viruses have plagued both the private computer user and businesses with a myriad of different problems. Everything ranging from the more benign slowing of the computer to the far more dangerous data theft and remote access issues, computer infections can be a liability for businesses of any size. Moreover these things can be difficult to remove even for experienced savvy computer users.

The good news for business owners is that spyware, Malware, and virus removal needn't be something that causes stress nor worry. Hiring a reliable and reputable computer support firm to remove computer and network infections has become both affordable and extremely easy. The talented staff at TH2 Technologies can not only remove troublesome PC and network infections but can help prevent future infections as well. It might be tempting to have in-house IT personnel attempt to tackle the more difficult infections however this can result in costly overtime as well as other hassles.

Should you have any questions regarding computer and network infections, the dangers they pose, or like to hire someone to get rid of those problems for you please be sure to contact us so that we may be of assistance.

TH2 specializes in Orange County IT Support, Orange County IT Services, Orange County Spyware RemovalOrange County Virus Removal, and Orange County Computer Support.

Wednesday, March 20, 2013

How To Save Data From A Wet Hard Drive

One of our worst nightmares... spilling something on the computer or lap top especially when we have extremely important or personal data saved in it. Life just happens, and so do accidents. If you ever find yourself in this situation do not panic (well maybe a little) because there is help.

First thing's first and it is the most important step, so you need to act fast. Power your device down and make sure you wipe the outer surface as fast and carefully as you can before more fluid finds its way into the depths of your computer. If you keep a good absorbing cloth nearby at all times, you will have better chances of soaking up most of the water before too much damage is done. However, if you are not home, and you have nothing handy near you, then at least try to get to a paper towel or napkin as fast as you can. When you are not a computer expert you can never tell how much water went into the hard drive and how much dust had been there before the accident. That is why you need to be careful when you are trying to dry your hard drive on your own. But if you will take it to a specialist it is better to keep it in a sealed container and take it to a specialist that way.

If you can not take it to a specialist do not attempt to turn your computer back on because you will never know how much water is inside and if you try to do that, chances are you will cause a shortage and your computer's future might be at risk. Just let it dry for a while. After this, things get a little harder. You will need to remove the drive and have a specialist investigate the damage. If you do not know how to remove the drive, then you will need to take the whole thing to a specialist and let them do it for you. The first thing the specialist will look at will be the shortage.

If you don't have the option to take your computer to a specialist, one thing you can do is to hook up your drive to an old computer you have at home. Many of us have old ones lying around. You just need to make sure that the old computer is safe and has no electrical problems. If you can turn it on, and it starts with no problems, your first action should be copying all data from the drive onto a safe device like a flash drive or an external hard drive. This will save your important files even if the drive gives you problems in the future. Knowing that you have a back up is definitely a sigh of relief.

TH2 specializes in Orange County IT services, Orange County IT Consulting and San Diego IT Consulting.

Thursday, March 14, 2013

Delivering A Service, Buliding Relationships

Business owners and business managers often hire outsourced IT and networking services solely based on price. While the cost of any service should always be factor into the decision to hire or not hire any specific firm, there a lot of other things to consider as well. More often than not you get what you pay for and sometimes even when a business owner/manager gets what he/she is paying for there is still something missing from the service.

Here at TH2 Technologies we do things a little bit differently than other orange county IT support and networking services. While we certainly strive to keep the costs associated with our services competitive and as low as possible we also strive to offer services that are far more reliable and efficient than those offered by our competitors. In addition to this and perhaps more importantly we place a heavy emphasis and focus on customer service. We want all of our clients to be satisfied 100% of the time with all aspects of our services. We make it our goal to not just deliver a service to a business in need but to build relationships with businesses as well.

Should you be a business owner/manager looking for a reliable and affordable networking or IT support service then look no further than TH2 Technologies. Of course should you have any questions regarding our services please be sure to contact us that we may be of assistance.

TH2 specializes in Orange County IT Support, Orange County IT Services and Orange County Computer Support.

Wednesday, February 27, 2013

Modern Spyware

With a very few rare exceptions most computers and even networks have spyware lurking on them somewhere. Further creating a problem is the fact that most people, even professionals, maybe unaware that the spyware is there. This is because a lot of modern spyware now gets downloaded simply by visiting a website. Whereas it used to be that spyware could only be contracted by downloading a program loaded with it or opening a suspicious e-mail attachment, these days the unscrupulous individuals who devise these applications have found a way to work under the radar so to speak.

In many cases modern spyware is programmed into specific websites which when visited by an individual are downloaded silently in the background while the user browses through the website. Unbeknownst to the individual visiting an infected website not only does their computer become infected with spyware but if they are part of a large network the network can become infected as well.

Even more frustrating and frightening is that this type of spyware no longer functions as solely an executable file or file designed to coax an individual into opening it. Instead modern infections now mimic DLL files and infected them so that they begin functioning just as soon as a PC has been booted up. This can make removing them extremely difficult for even the most adept computer professional. Whereas in years past professionals and lay persons could boot their computers into safe mode to rid themselves of spyware infections modern spyware programs sometimes prevent that from happening as well.

While some individuals and business owners may not care how or why spyware functions the way it does they should take note of the dangers that these modern types of spyware pose. While individuals don't have as much at stake as business owners any private data or sensitive material can easily be viewed and/or copied by outsiders once certain types of spyware have been introduced to a computer or network. This type of scenario is a complete nightmare for businesses and can lead to loss of productivity, lawsuits, data loss, among other things.

In order for businesses and individuals to avoid the many problems that modern spyware carries with it its a good idea to work with some sort of professional networking or IT consulting firm. While there are certainly many tech savvy individuals and business persons out there, computer professionals have the experience and the tools necessary to rid individual computers and networks of not only the spyware but the secondary and tertiary problems/infections as well.

Even the most secure networks and computers running state-of-the-art firewalls and anti-spyware software are going to get infected at some point and on a fairly regular basis. To stay one step ahead of the game business owners, individuals and computer professionals need to work hard in order to understand how modern spyware works and what the consequences of becoming infected with it mean.

TH2 specializes in Orange County computer services, Orange County IT Consulting and Orange County virus removal.

Thursday, February 21, 2013

Keeping Your Network Technology Up To Date

The technology surrounding computers and networking is in a constant state of evolution. While the next revolution in business computing and networking is knocking on our doorstep those responsible for it already have a successor in the works. This can make it difficult for businesses of all sizes to keep up.

While immediate upgrades aren't always necessary businesses do need to do their best to stay current in order to keep productivity and security high. Business owners and managers often find themselves lost in the sea of ever changing technology when the time for upgrades come though they needn't worry. By utilizing a computer consulting firm individuals responsible for a business can have their networks assessed to find out exactly what, if anything, is needed. After an assessment is made computer consulting firms will recommend and then assist with any upgrades a business owner or manager okay's.

Keeping a business network as modern as possible means better productivity, greater security measures, and of course peace of mind. Should you have any questions regarding our computer consulting services be sure to contact us so that we may be of assistance.

Wednesday, February 13, 2013

Outsourced IT Services: Saving Businesses Money

If you're a business owner then you know just how expensive it can be to keep a competent IT team on the books. Not only is it expensive but managing such a time and the overtime they can accumulate can be a real chore. These problems are tough to deal with for large sized businesses but for mid sized and small businesses it can be a nightmare.

Any business that utilizes a network and more than a couple of computers can no longer get away with not having IT professionals on staff. This fact however poses a real financial problem to many businesses. What many business owners and managers are unaware of however is that there is an alternative to keeping an IT team together and that is outsourced IT support. While the term outsourced carries some negative connotations, hiring an outside firm to handle networking and computer issues is almost always more affordable and reliable than an in house IT team. Here at TH2 Technologies we offer IT support services that give business owners and managers peace of mind. We're always on call and all problems/issues are addressed quickly. When you hire an outsourced IT firm you won't have to worry about spending extra money on overtime, slow to come solutions, and less than stellar support.

Should you have any questions about our outsourced IT support services, please don't hesitate to contact us!

Wednesday, January 23, 2013

Keeping Business Networks Safe

Network security compromises are commonplace in the modern world. Furthermore any business who operates off of and relies on a network to operate is constantly at risk. Sometimes it's a disgruntled employee, other times it's a customer, but most the time security compromises and business networks happen as a result of hacker activity. These individuals spend considerable hours figuring out how to compromise and businesses network in order to obtain client and employee information, credit card information, and even sensitive data. While there are certainly some business owners that ignore the problem and hope for the best there also a great deal many business owners who feel helpless and as though there is no way to protect their business or their network from such unscrupulous individuals.

Creating a secure network can be a daunting task especially for small businesses who operate on very limited budgets however it is an impossible. By both finding a reputable IT service firm and by keeping expectations realistic even the smallest businesses can obtain and maintain a secure network free from hackers, Malware, spyware, and viruses.

There are essentially three things that all business owners must keep in mind and be aware of. The first is that their employees are both their biggest risk and their biggest asset. In many cases where a businesses network is compromised the culprit turns out to be a bitter employee sitting quietly in their office working on an ominous plots to bring their employers operations to a sudden halt. Other times when an employee is involved a network is compromised due to carelessness or a simple mistake.

Some employees may open an e-mail with a strange attachment or even visit websites which appear innocent and useful but in fact are quite the opposite. Business owners can avoid many of these problems by educating their employees and making them aware of the risks that come along with both illegal network compromising activity and the detrimental effects of being careless online.

There is no and probably will never be a be-all and end-all solution that keeps networks safe from any problems. The only true way to keep a network free from security issues is to take it off-line which is impractical and itself can bring a businesses operations to a standstill. Business owners need to be aware that 85% of spam e-mail contains links to malicious websites or files in that well over 75% of websites are actually compromised legitimate websites. Instituting a fair use policy for its employees and enforcing it with regularity is a good effective way of staving off the issues that can arise as a result of poorly monitored network usage.

Lastly there are several things that business owners and managers can do to make their networks remain secure for longer and stave off some of the larger and more problematic issues. Working closely with their IT teams are in IT firm, business owners should institute something that sees passwords change on a regular basis. Passwords are often the first target of hackers and individuals with less than savory intentions so it's best to change them and change them often. Including antivirus software on all workstations and servers is another important item that should be on the list of all business owners wary of security problems. Keeping them up-to-date is also a good idea. In addition to these things business owners should make sure that the company utilizes strong firewalls along with antivirus and spam filters for all their e-mail applications.

Again there's no way to make a network immune to security problems but by following the aforementioned tips a business owner/manager and their IT teams can reduce the number of issues along with the severity of them to a very large degree.

TH2 specializes in Orange County IT services, Orange County IT company and San Diego IT Services.

Monday, January 14, 2013

IT/Networking Consultations

Companies of all sizes often find themselves in need of assistance when dealing with their computers, terminals, and of course servers. The problem however for most businesses is not in finding help but rather in finding help that doesn't cost an arm and a leg. Moreover many of the companies that offer computer services have inflexible packages and businesses must often pay for a larger service simply because the small amount of help they need is buried inside of a larger package.

When businesses reach out to TH2 Technologies for help they'll find that we do things very differently. We never force our clients to purchase more than they need. We offer IT, networking, and computer consulting at a very competitive price which means businesses can get the help they need without breaking the bank.

Should you be a business manager or owner who needs help with their company's computers or networks be sure to contact us! We'll be happy to answer any questions you may have about our consulting services.

TH2 specializes in Orange County IT Support, Orange County IT Services and Orange County Computer Support.